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call forwarding
asked in Trying to forward an extension to an external number
Good morning, Looking to forward one of my numbers to an external number on a permanent basis that has an extension. Is ...
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Mar 27, 2023 at 7:28am
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asked in Forwarding numbers not shown since 2/10- Support not helping
I have been trying for a month to get help with this and RC Support either acts like they don't understand or doesn&...
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Mar 13, 2023 at 3:19pm
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asked in Feature [EditCallQueueExtensionRouting] is not available for current account
Hello, I'm trying to make an answering rule, and this is the error I'm getting back."Feature [EditCallQueue...
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Mar 8, 2023 at 2:36am
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asked in Ring all extensions at once
Hi, I have many numbers that are assigned to the Auto-Receptionist, and I also have multiple users each with extension. ...
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Mar 8, 2023 at 1:43am
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asked in Forward to another extension when DND is enabled?
When a user is out of the office and they turn on their DND, can their calls be sent to another extension? (Only while t...
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Feb 17, 2023 at 6:57am
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asked in Are calls sent directly to a user's voicemail considered a missed call in reports?
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Feb 8, 2023 at 11:24am
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asked in Call Handling After Missed Call, Give Caller 2 Options
Is it possible to give the caller a choice to either have their call redirected back to an extension OR leave a voicemai...
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Jan 30, 2023 at 12:33pm
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asked in Call Queue Members and Forwarding
If someone is a member of a call queue and they forward their line (not the call queue (mainline) number), does a call t...
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Dec 19, 2022 at 5:33pm
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asked in Call queue concern
Call queue concern:Hi Team,I received a call from customer asking when will it be available for RingCentral customers to...
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Dec 5, 2022 at 2:01pm
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asked in External call loops back to internal extension
Reception Main number is set up and able to make external calls. However when calling our corporate office and using *(...
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Oct 19, 2022 at 11:39am
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